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Language Translator FAQ

Complete Guide to a Great Experience

Online Languages:

Chinese English (US) Japanese French German Arabic (Egypt) Spanish Spanish (Mexico) Russian English (Australia) English (Canada) Korean Arabic (Kuwait) Vietnamese Icelandic French (Canada) Arabic (Algeria) Malayalam (India) English (South Africa) Arabic (Bahrain) Spanish (Bolivia) Sinhalese (Sri Lanka)Telugu (India) Spanish (US) Portuguese Arabic (UAE) Arabic (Tunisia) Polish Spanish (Paraguay)Tamil (Malaysia) Arabic (Palestinian State) Italian English (Philippines) Bulgarian Hungarian Croatian Burma Swahili (Kenya) Bengali Arabic (Oman) Spanish (El Salvador) Spanish (Guatemala) English (Kenya) Finnish Spanish (Argentina) Laotian Tamil (Sri Lanka) Bengali (India) Danish English (Tanzania) Slovenian Spanish (Colombia)Tamil (India) Arabic (Saudi Arabia) Tamil (Singapore) Czech Spanish (Dominican Republic) English (Nigeria) Hindi Arabic (Morocco) Arabic (Iraq) Spanish (Puerto Rico) Spanish (Ecuador) Portuguese (Brazil) Catalan Indonesian Filipino Spanish (Venezuela) Spanish (Honduras) Arabic (Israel) Thai Nepali Urdu (India) Armenian English (Ghana) Spanish (Uruguay) Marathi (India) Hebrew Khmer (Cambodia) English (Ireland) Spanish (Panama) Spanish (Costa Rica) Cantonese Spanish (Nicaragua) Swedish Ukrainian English (New Zealand) Afrikaans Malay English (India) Spanish (Chile) Latvia Arabic (Qatar) Slovak Arabic (Lebanon) Spanish (Peru) Chinese (Traditional) Turkish Sundanese (Indonesia) Javanese (Indonesia) Romanian Serbian Dutch Greek Arabic (Jordan) Norwegian Urdu Swahili (Tanzania)

 

Offline languages

Chinese (Simplified) English (US) Japanese French German Spanish Russian Korean Portuguese Dutch Italian Chinese (Traditional)

 

Photo translation languages

Chinese English (US) French German Japanese Russian Spanish Hindi Hungarian Afrikaans Croatian Vietnamese Bengali Icelandic Korean Arabic (Egypt) Catalan Filipino Indonesian Latvian Finnish Slovak Chinese (Traditional) Thai Turkish Nepali Danish Romanian Serbian Marathi (India) Dutch Hebrew Greek Portuguese Slovenian Polish Tamil (India) Czech Italian Norwegian Cantonese Urdu Swedish Bulgarian

  • Do you offer free shipping?
    Yes, we do offer Free Shipping on all US orders.
  • What languages does the device translate?
    While connected to the internet, the device has access to the following languages: Chinese English (US) Japanese French German Arabic (Egypt) Spanish Spanish (Mexico) Russian English (Australia) English (Canada) Korean Arabic (Kuwait) Vietnamese Icelandic French (Canada) Arabic (Algeria) Malayalam (India) English (South Africa) Arabic (Bahrain) Spanish (Bolivia) Sinhalese (Sri Lanka)Telugu (India) Spanish (US) Portuguese Arabic (UAE) Arabic (Tunisia) Polish Spanish (Paraguay)Tamil (Malaysia) Arabic (Palestinian State) Italian English (Philippines) Bulgarian Hungarian Croatian Burma Swahili (Kenya) Bengali Arabic (Oman) Spanish (El Salvador) Spanish (Guatemala) English (Kenya) Finnish Spanish (Argentina) Laotian Tamil (Sri Lanka) Bengali (India) Danish English (Tanzania) Slovenian Spanish (Colombia)Tamil (India) Arabic (Saudi Arabia) Tamil (Singapore) Czech Spanish (Dominican Republic) English (Nigeria) Hindi Arabic (Morocco) Arabic (Iraq) Spanish (Puerto Rico) Spanish (Ecuador) Portuguese (Brazil) Catalan Indonesian Filipino Spanish (Venezuela) Spanish (Honduras) Arabic (Israel) Thai Nepali Urdu (India) Armenian English (Ghana) Spanish (Uruguay) Marathi (India) Hebrew Khmer (Cambodia) English (Ireland) Spanish (Panama) Spanish (Costa Rica) Cantonese Spanish (Nicaragua) Swedish Ukrainian English (New Zealand) Afrikaans Malay English (India) Spanish (Chile) Latvia Arabic (Qatar) Slovak Arabic (Lebanon) Spanish (Peru) Chinese (Traditional) Turkish Sundanese (Indonesia) Javanese (Indonesia) Romanian Serbian Dutch Greek Arabic (Jordan) Norwegian Urdu Swahili (Tanzania) Offline languages Chinese (Simplified) English (US) Japanese French German Spanish Russian Korean Portuguese Dutch Italian Chinese (Traditional) Photo translation languages Chinese English (US) French German Japanese Russian Spanish Hindi Hungarian Afrikaans Croatian Vietnamese Bengali Icelandic Korean Arabic (Egypt) Catalan Filipino Indonesian Latvian Finnish Slovak Chinese (Traditional) Thai Turkish Nepali Danish Romanian Serbian Marathi (India) Dutch Hebrew Greek Portuguese Slovenian Polish Tamil (India) Czech Italian Norwegian Cantonese Urdu Swedish Bulgarian
  • Can I connect to earbuds?
    Absolutely. A notable feature of our language translator is its ability to connect to earbuds, transforming it into a wireless translator. However, you would need to speak directly into the device for it to function.
  • Can I use the wifi hotspot from my cellphone to use this translator device instead of paying for service when using the sim card?
    Yes you can. The translator can connect to any available WiFi, including WiFi Hotspot. You don't need to pay for data for the first three years.
  • How much translation does the device have with the data that it comes with?
    The device offers unlimited translation services for three years, beginning from the moment it is activated.
  • Can the speaking voice be changed to male?
    Unfortunately, the voice cannot be changed to male.
  • Does it have currency conversion?
    Our translator can calculate the exchange rate between any of the following currencies: USD, EUR, GBP, HK Dollar, Pataca (MOP), JPY, CNY, Korean Won (KRW), Swiss Franc (CHF), Canadian Dollars (CAD), SGD, Swedish Krona (SEK), Danish Krone (DKK), Norwegian Krone (NOK), Australian Dollar (AUD), New Zealand Dollar (AUD), MYR, South African Rand (ZAR),, Philippine Peso (PHP), Thai Baht (THB), Russian Ruble (RUB), Saudi Riyal (SAR), New Taiwan Dollar (TWD), UAB Dirham (AED) and Vietnamese Dong (VND),
  • Must you purchase a separate package for Offline translation. Also can you use your cellular phone as a hotspot providing WiFi if online?
    No, you do not. The offline packages are free of charge. These are the offline packages we currently have available: Chinese (Simplified) English (US) Japanese French German Spanish Russian Korean Portuguese Dutch Italian Chinese (Traditional) Once you receive the device and connect to the internet, you can download any of these languages.
  • Does this unit have a extra warranty l could purchase?
    The device comes with a one year warranty. If the device breaks withing one year, we will either refund you or send you a replacement.
  • If I don't like the device, can I return it?"
    Yes! Just contact us within 30 days of your delivery and we will give you a label for free return. No questions asked.
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