The task
A visitor asks where to check in and which floor to go to. Reception staff need to explain the directions in another language.
HEALTHCARE
Translation and visitor information at reception.
Help visitors understand where to go and what happens next. A shared Android tablet with Vavus OS, translation, and Concierge puts your approved facility information at the reception desk.
Example: explaining where a visitor needs to go.
Device and software
A shared tablet provides speech translation. Concierge uses the facility information you supply for questions about locations, opening hours, and visitor procedures.
How it would be used
Staff translate the directions and show the visitor the text. Questions about care go to a staff member.
This example concerns reception and facility logistics. Medical assessment and clinical advice remain with qualified staff.
What to check before deployment.
Shared-device use
Choose the tablet screen, audio settings, branding, and applications for reception and staff use.
Your data requirements
Review a custom server setup or existing infrastructure, data retention, and staff access before a pilot.
Review security and dataEvaluate with your staff
Test the languages, facility names, and directions reception staff use. Check that the screen and audio work at the desk.
Buyer questions.
Can devices use our internal network?
Yes. Tell us whether the devices can access external services or must stay on an isolated network. We review the required functions against that restriction.
Are conversations stored?
Retention is set for your deployment. We document what is stored, where, and for how long.
Can our team evaluate devices first?
Yes. Describe what you want to test and we will quote the sample devices or pilot work needed.