Question 1

Do you offer free shipping?

Accepted Answer

Yes, we do offer Free Shipping on all US orders.

Question 2

What languages does the device translate?

Accepted Answer

While connected to the internet, the device has access to the following languages: Chinese English (US) Japanese French German Arabic (Egypt) Spanish Spanish (Mexico) Russian English (Australia) English (Canada) Korean Arabic (Kuwait) Vietnamese Icelandic French (Canada) Arabic (Algeria) Malayalam (India) English (South Africa) Arabic (Bahrain) Spanish (Bolivia) Sinhalese (Sri Lanka)Telugu (India) Spanish (US) Portuguese Arabic (UAE) Arabic (Tunisia) Polish Spanish (Paraguay)Tamil (Malaysia) Arabic (Palestinian State) Italian English (Philippines) Bulgarian Hungarian Croatian Burma Swahili (Kenya) Bengali Arabic (Oman) Spanish (El Salvador) Spanish (Guatemala) English (Kenya) Finnish Spanish (Argentina) Laotian Tamil (Sri Lanka) Bengali (India) Danish English (Tanzania) Slovenian Spanish (Colombia)Tamil (India) Arabic (Saudi Arabia) Tamil (Singapore) Czech Spanish (Dominican Republic) English (Nigeria) Hindi Arabic (Morocco) Arabic (Iraq) Spanish (Puerto Rico) Spanish (Ecuador) Portuguese (Brazil) Catalan Indonesian Filipino Spanish (Venezuela) Spanish (Honduras) Arabic (Israel) Thai Nepali Urdu (India) Armenian English (Ghana) Spanish (Uruguay) Marathi (India) Hebrew Khmer (Cambodia) English (Ireland) Spanish (Panama) Spanish (Costa Rica) Cantonese Spanish (Nicaragua) Swedish Ukrainian English (New Zealand) Afrikaans Malay English (India) Spanish (Chile) Latvia Arabic (Qatar) Slovak Arabic (Lebanon) Spanish (Peru) Chinese (Traditional) Turkish Sundanese (Indonesia) Javanese (Indonesia) Romanian Serbian Dutch Greek Arabic (Jordan) Norwegian Urdu Swahili (Tanzania)
 
Offline languages
Chinese (Simplified) English (US) Japanese French German Spanish Russian Korean Portuguese Dutch Italian Chinese (Traditional)
Photo translation languages
Chinese English (US) French German Japanese Russian Spanish Hindi Hungarian Afrikaans Croatian Vietnamese Bengali Icelandic Korean Arabic (Egypt) Catalan Filipino Indonesian Latvian Finnish Slovak Chinese (Traditional) Thai Turkish Nepali Danish Romanian Serbian Marathi (India) Dutch Hebrew Greek Portuguese Slovenian Polish Tamil (India) Czech Italian Norwegian Cantonese Urdu Swedish Bulgarian

Question 3

Can I connect to earbuds?

Accepted Answer

Absolutely. A notable feature of our language translator is its ability to connect to earbuds, transforming it into a wireless translator. However, you would need to speak directly into the device for it to function.

Question 4

Can I use the wifi hotspot from my cellphone to use this translator device instead of paying for service when using the sim card?

Accepted Answer

Yes you can. The translator can connect to any available WiFi, including WiFi Hotspot. You don't need to pay for data for the first three years.

Question 5

How much translation does the device have with the data that it comes with?

Accepted Answer

Our devices offer unlimited data for the lifetime of the device.

Question 6

Can the speaking voice be changed to male?

Accepted Answer

Unfortunately, the voice cannot be changed to male.

Question 7

Does it have currency conversion?

Accepted Answer

Our translator can calculate the exchange rate between any of the following currencies:
USD, EUR, GBP, HK Dollar, Pataca (MOP), JPY, CNY, Korean Won (KRW), Swiss Franc (CHF), Canadian Dollars (CAD), SGD, Swedish Krona (SEK), Danish Krone (DKK), Norwegian Krone (NOK), Australian Dollar (AUD), New Zealand Dollar (AUD), MYR, South African Rand (ZAR),, Philippine Peso (PHP), Thai Baht (THB), Russian Ruble (RUB), Saudi Riyal (SAR), New Taiwan Dollar (TWD), UAB Dirham (AED) and Vietnamese Dong (VND),

Question 8

Must you purchase a separate package for Offline translation. Also can you use your cellular phone as a hotspot providing WiFi if online?

Accepted Answer

No, you do not. The offline packages are free of charge. These are the offline packages we currently have available:
Chinese (Simplified) English (US) Japanese French German Spanish Russian Korean Portuguese Dutch Italian Chinese (Traditional)
Once you receive the device and connect to the internet, you can download any of these languages.

Question 9

Does this unit have a extra warranty l could purchase?

Accepted Answer

The device comes with a one year warranty. If the device breaks withing one year, we will either refund you or send you a replacement.

Question 10

If I don't like the device, can I return it?"

Accepted Answer

Yes! Just contact us within 30 days of your delivery and we will give you a label for free return. No questions asked.

FREE SHIPPING ON ALL USA ORDERS

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Frequently asked questions

Do you offer free shipping?

What languages does the device translate?

Can I connect to earbuds?

Can I use the wifi hotspot from my cellphone to use this translator device instead of paying for service when using the sim card?

How much translation does the device have with the data that it comes with?

Can the speaking voice be changed to male?

Does it have currency conversion?

Must you purchase a separate package for Offline translation. Also can you use your cellular phone as a hotspot providing WiFi if online?

Does this unit have a extra warranty l could purchase?

If I don't like the device, can I return it?"